Q: Do you sell Overseas and can I pay with a Credit card?
No we do not sell overseas and due to the high rate of credit card fraud
we Only ship to the address specified on your Credit Card. We also
accept paypal payment. We only ship to verified address with paypal as
well.
Q: If I'm paying by check who do I make the
check out to??
A: Please make checks out to Skate911
Q: I'm beginning
to skate I want to learn how to do some tricks. Can you help me?
A: Please check out our message board or our Skate911 Help Files.
Q: Do you mail catalogs?
A: We have printed catalogs sometimes which we do mail out. You will
be put on the mailing list for the next mailing when you order or
supply your Name, Address and Email Address. Please don't call our
Order line for catalog requests, send us an email. Or click here to
get on our Mailing List.
Q: Can you send some free stickers or
stuff?
A: We can't send you free stickers, or we will have nothing but people
calling for free stickers. If you do place an order with us you will get
some free stickers with your order.
Q: Can I get sponsored by Skate911?
A: Send us an email regarding
sponsorship.
Q: We are having a fundraiser, would you
donate any products or funds?
A: We get requests for fundraiser donations all the time. Anything from
trying to raise money for skate parks to starting new skater
organizations or clubs. Sorry, but out of fairness we can't donate any
product to you or we would have to donate to everyone which would put us
out of business, sorry.
Q: I need info on a pro skater. Do you
have his address, phone or email address?
A: We get letters from people every day asking for such info. In the
best interest of everyone we can't provide you with any of that
information or we would have to give it to every person.
Q: I am opening a skate shop. Can you
sell product to me at wholesale prices?
A: Yes we can sell bulk purchases at discount prices, please
email us for dealer pricing.
Q: Can you put a graphic on a board or make boards for me etc?
A: We get requests from people to manufacture products all the time. We
are only a skateboard retail store, meaning we only sell to the public.
Q: I have no money. Can you send me free
stuff?
A: We understand your poor or have no money, we are sorry that we can't
provide you with any free items. We have to be fair to everyone, and if
we give free products, we would have to give free stuff to everyone who
asked.
Q: Why don't you carry certain brands in
your catalog? You would make a more money!
A: Skate911 doesn't carry every brand unless we can offer you the
consumer a lower price on the product. We want to make sure that
anything you buy from us is at the lowest price possible, bottom line.
Q: You don't carry a certain product
anymore. Can I special order it from you?
A: If you don't see it online then you might try emailing us details
about what you need and we will try our best to get it.